Refund Policy
At ImportedSnacks, we are committed to providing high-quality products and excellent service. While we do not offer refunds, we want to ensure you have a smooth and satisfying shopping experience.
1. All Sales Are Final
Due to the nature of our products, we are unable to offer refunds once an order has been placed. Please review your order carefully before completing your purchase.
2. Exchanges for Damaged or Defective Items
We take great care in packaging and shipping your orders. However, if your item arrives damaged or defective, please contact us within 24 hours of receiving your order. We will gladly offer a replacement if the issue is reported within the time frame and includes valid proof (such as photos).
3. Order Cancellations
Once an order has been processed, we are unable to cancel it. If you need assistance, please reach out as soon as possible, and we will do our best to help.
4. Shipping Responsibility
Once an order has been handed over to the courier, delivery times and conditions are beyond our control. If your package is lost or delayed, we recommend contacting the shipping provider directly.
5. Customer Support
Your satisfaction is important to us! If you have any concerns or questions, feel free to reach out:
Thank you for shopping with ImportedSnacks! We appreciate your support and understanding.